Install, configure, maintain, and troubleshoot computers, laptops, printers, and other IT equipment.

Set up and maintain LAN/WAN networks, routers, switches, Wi-Fi systems, and network cabling.

Diagnose and resolve hardware, software, connectivity, and network performance issues.

Install and configure operating systems, drivers, software applications, and security updates.

Monitor network performance and ensure reliable connectivity across the organization.

Perform routine maintenance, system upgrades, and preventive checks on IT equipment.

Provide technical support to employees and assist with IT-related issues.

Maintain IT asset inventories, equipment records, and technical documentation.

Assist with network security, data backups, access controls, and basic cybersecurity measures.

Coordinate with IT teams and service providers to resolve complex technical issues.